1. Overview
Thank you for shopping at [Your Website Name]. We strive to provide high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.
2. Returns
We accept returns within [number of days, e.g., 30 days] from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
3. Exchanges
If you receive a defective or damaged product, please contact us immediately. We will gladly exchange the item for the same product or offer a suitable replacement.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- Please note that shipping costs are non-refundable.
5. Shipping
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.